Gentlemen
I have an Audi A7, 2014 model, and I have tried two different SIM cards in the car, and O2 or Vodafone are recognised as the network providers, but neither will connect to Audi Connect. I have registered with Audi Connect online and I am poised ready to provide the registration number provided when I connect - but the messages which appear on the MMI are as follows:
The query is being started. Please wait ......
othen
The data connection could not be opened. Please try again later.
Occasionally, but not always, there is a rotating blue circle/arrow in the top right corner of the screen.
I have tried this in various locations in which my mobile phone has a signal, and the icon at the foot of the screen tells me there is either 2 or 4 bars 3G.
I would really appreciate some help. Audi assure me that the car and Audi Connect are set up correctly. Is there anything I might be missing within 'settings'?