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I purchased a 2015 Audi A4 B8.5 S-line in Januray this year (2023) and have not had any problems until the past month or so. I've noticed that the MMI has begun freezing, and the only way to get it to work again is to reset the MMI using the three button reset mehod, and even after resetting, the screen will then stay black for a period of time. Sometimes it can take up to 15 minutes for the screen to turn back on. I have tried turning off the ignition, removing the keys and waiting a few minutes when the screen freezes, however the MMI will stay turned on with the frozen screen unless I reset. This does not happen in any particular menu screen. I can be in the radio, media, navigation, or any other menu and it will still freeze. If the radio is on or music is playing from my phone via bluetooth, this will stop playing and the screen will freeze. Pressing any buttons does nothing apart from the 3 button reset method. This can happen 2 minutes after turning the car on, or 30+ minutes into a drive. I have updated my firmware to the latest version (HN+_EU_AU3G_K0942_3) and initially thought this was resolved, however the MMI still freezes. Has anyone else experienced an issue like this, or is there anything more I can check? All I have do so far is update the firmware. Any help or advice would be appreciated. Thanks!
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